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Refund Policy

1. Returns

We want you to love your purchase. If you’re not satisfied, you may request a return within 30 days of the purchase date.

2. Return Conditions

  • Items must be unused and in their original packaging
  • We cannot accept returns of damaged or used items unless they were faulty on arrival

3. How to Initiate a Return

Return shipping is handled via DHL. To arrange a return, use the link below: Request DHL Pickup

Once we receive and inspect the item, a refund will be issued to your original payment method within 5–10 business days.

4. Return Shipping Costs

Return shipping costs may apply and are determined based on location. These are usually deducted from the refunded amount.

5. Exchanges

We do not currently offer direct exchanges. You may place a new order after returning the original item.


Contact Information:

MEDIA LINK GLOBAL LTD
Company No. 15940189
126 Mount Pleasant, Liverpool, United Kingdom, L3 5SR
Email: info@antique-aura.co.uk
Phone: +44 7512 174322